Shipping Policy

 

Thank you for shopping with us. Below you will find important information regarding our shipping process.

Shipping Destinations

We currently ship within the United States only. At this time, we do not offer international shipping.

Shipping Rates

Shipping costs vary depending on the product selected. The exact shipping cost for your order will be calculated and displayed at checkout before payment is completed.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Please note that processing times may be extended during holidays, peak seasons, or promotional periods.

Estimated Delivery Time

Orders are typically delivered within 6–12 business days after processing.

Please keep in mind that delivery times are estimated and may vary due to factors beyond our control, including carrier delays, weather conditions, customs inspections (if applicable), or high shipping demand.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (when available).

Please allow up to 2–5 business days for tracking updates to appear in the carrier’s system.

Delays

While we do our best to ensure timely delivery, occasional delays may occur. We appreciate your patience and understanding in such cases.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. We are not responsible for lost or delayed shipments caused by incorrect or incomplete addresses.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered by the shipping carrier. If you experience an issue, please contact the shipping provider directly.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: info@nexity.store